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If you issue a refund after you've received your invoice, you'll see a credit for the refund amount added to your next invoice. Instead, PayPal or will charge you for their fees separately. Eventbrite invoices do not include any payment processing fees. You'll only be invoiced once you've reached more than $5.00 total in Eventbrite service fees. When the attendee uses the credit, the funds will be applied to the new event's payout. If there are no payouts for any of your events by the end of the month, the credit will be invoiced to your account. If the event doesn't have enough remaining funds to cover the amount of the credit, it’ll be deducted from your next available payout. If Eventbrite loses the chargeback, you’ll get an invoice for the disputed amount.You issued a refund as a credit after your payout was processed - When a credit is issued instead of a refund, the amount of the credit is automatically deducted from the event balance. Eventbrite manages chargebacks for you to help save you money. To collect the service fee, Eventbrite will send you an invoice.You received a chargeback - Chargebacks happen when a cardholder disputes a charge with their bank.

You used PayPal or to process payments for ticket sales - When you use a third party payment processor to take payments, the total amount paid by the attendee (including the Eventbrite service fee) is sent to your PayPal or account.